Knowledge Base

Knowledge base documents are public — no authentication required.

GET `/knowledge/{knowledgeId}`

Retrieve a knowledge base document by its ID.

string

required

The unique knowledge document ID.

Response

{
  "_id": "know_abc123",
  "title": "How to complete your rental application",
  "slug": "how-to-complete-rental-application",
  "content": "<h2>Step 1: Personal Information</h2><p>...</p>",
  "contentType": "html",
  "category": "Applications",
  "tags": ["getting-started", "application"],
  "publishedAt": "2026-01-15T00:00:00.000Z",
  "updatedAt": "2026-02-20T00:00:00.000Z"
}

string

Document ID.

string

Document title.

string

URL-friendly identifier.

string

Document body — HTML or Markdown depending on contentType.

string

"html" or "markdown".

string

Top-level category grouping.

string[]

Searchable tags.

string

ISO datetime of first publication.

string

ISO datetime of last update.

Error responses

Status	Reason	Description
404	`"Not found"`	No document with this ID exists

Notes for Developers

Content may be HTML with embedded formatting. Render with a sanitized HTML renderer.
Document IDs are typically configured in the organization’s CMS and referenced from within the application UI.

Overview

Public API

API Reference

GET `/knowledge/{knowledgeId}`

Notes for Developers

​GET /knowledge/{knowledgeId}

​Notes for Developers

GET `/knowledge/{knowledgeId}`

Notes for Developers